The operating system for live events. Unifying identity, operations, and data so your activations work flawlessly, every time.
Unified
Guest Identity
Live
Ops Intelligence
Connected
Vendor Ecosystem
Explore ExperientialOS
Chapter 01
ExperientialOS is the system that unifies identity, touchpoints, and operations—so your activation works as one connected experience.
Every vendor creates their own records, every touchpoint lives in a silo, and producers stitch the story together later. That’s where experience breaks—and where ROI becomes impossible to prove.
A person identifies once—then every activation just works. We've built a universal identity layer that connects every interaction across your entire event footprint.
Guests can register on their own device or at staffed stations to receive a QR code or RFID tag. That becomes the guest’s unique ID across the entire space—so every interaction is recorded, every touchpoint can receive the data it needs, and their personal landing page updates in real time with deliverables and completed experiences.
Chapter 02
Operations, integrations, and outcomes—built as one coherent platform.
Monitor pressure points in real time—queues, throughput, and touchpoint health—so your team can pivot before guest experience suffers.
Every activation becomes a Touchpoint. Vendors submit completions and deliverables, but the brand keeps control over identity and sensitive data fields.
When identity is consistent and touchpoints are connected, reporting becomes straightforward—faster recap, cleaner exports, and fewer gaps.
Chapter 03
A simple model that scales cleanly across vendors and experiences.
Guests register on their own device or at staffed stations. Registration creates the ID that every downstream experience can rely on.
Each activation becomes a Touchpoint. Experiences stay modular, while identity and reporting stay unified.
Guest deliverables update live, and your recap data doesn’t need to be stitched together later.
Chapter 04
Throughput, multi-vendor, compliance, and measurable ROI—powered by the same backbone.
High-throughput guest flows, identity-linked participation, and real-time moments built for crowds and pace.
See Registration →Unify many vendors under one identity layer with permissioned access and clean data governance.
See Platform →Badges, access control, sessions, and compliance-ready workflows built to run cleanly across venues.
See Security →Multi-city programs with consistent identity, consistent data, and exports that hold up after the last stop.
How it Works →Chapter 05
Permissioned vendors, enforceable identity rules, and operational reliability that protects the experience.
ExperientialOS is designed to keep brands and agencies in control of guest data. Vendors submit completions and deliverables, but access to sensitive fields is permissioned.
Live environments are chaotic. Security is more than a checkbox—it’s predictable operations, clear permissions, and a system that does not break when the venue gets busy.
Quick answers for agencies and brands evaluating how ExperientialOS connects identity, touchpoints, and reporting.
ExperientialOS is PivotXP’s proprietary platform that unifies guest identity, touchpoints, live ops, and reporting—so your activation runs as one connected system.
Yes. Guests can identify once with a QR code or RFID credential, then every touchpoint can use the same ID for fast participation and clean reporting.
Yes. We’re API-first and can support secure exports, webhooks, and CRM/partner handoffs depending on your workflow.
Vendors submit completions and deliverables through permissioned Touchpoints. Access to guest PII and sensitive fields is controlled by the brand/agency, not scattered across vendors.
Guest-journey and touchpoint-level reporting with structured exports—so you’re not stitching spreadsheets together after the show.
No. ExperientialOS is a PivotXP-owned platform used to power and accelerate PivotXP activations—it’s the backbone behind our live-event technology builds.
Join the world's most innovative brands using ExperientialOS to power their flawless, data-driven activations.
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